It Support Technician

Description:

A growing IT Services business in Chesterfield is looking to add an IT Support Technician to the team, supporting a broad range of customers across both BAU support and project work.

This is the kind of environment where you will get exposure to a bit of everything rather than being boxed into password resets all day. The team supports a mix of SMB and mid-sized environments, so the role suits someone who enjoys variety, troubleshooting and building their technical skillset across Microsoft technologies, networking and infrastructure.

Responsibilities

• Supporting users across Microsoft 365 environments
• Troubleshooting Windows desktop and server issues
• Managing users, permissions and policies within Active Directory / Entra ID
• Supporting networking issues
• Escalating and working alongside senior engineers on more complex issues
• Assisting with onboarding projects, migrations and hardware deployments
• Providing both remote and occasional onsite support where required

Technical Skillset

• Windows / Microsoft
• Active Directory, Entra ID
• Microsoft 365
• Exposure to Intune, Azure
• Backup technologies