Description:
The firm is seeking a Lean Operations Consultant to conduct operational diagnostics, develop value stream maps, and identify high-impact AI use cases across front-office, back-office, and manufacturing environments.
This is an ideal opportunity for a Lean Six Sigma expert who can bridge operational excellence methodologies with emerging AI technologies to drive measurable business outcomes.
Key Responsibilities
- Lead operational assessments and diagnostic engagements with client stakeholders.
- Conduct detailed value stream mapping (VSM) exercises across business processes, including:
- Front-office operations
- Back-office operations
- Manufacturing operations
- Analyze current-state processes to identify inefficiencies, bottlenecks, waste, and improvement opportunities.
- Develop future-state value stream maps and process improvement recommendations.
- Identify, prioritize, and document AI use cases that can improve operational efficiency, productivity, quality, and customer experience.
- Evaluate the feasibility, impact, and implementation readiness of identified AI opportunities.
- Facilitate workshops and interviews with business leaders, process owners, and operational teams.
- Present findings and recommendations to client leadership teams.
- Collaborate with AI implementation teams to translate operational insights into actionable solution roadmaps.
- Produce clear and professional assessment reports, process maps, and executive presentations.
Required Qualifications
- Expert-level experience in Value Stream Mapping (VSM).
- Lean Six Sigma Master Black Belt certification.
- Engineering degree or professional engineering background.
- 10+ years of experience in Lean Operations, Operational Excellence, Continuous Improvement, or Process Transformation.
- Experience within manufacturing or financial services organizations.
- Experience identifying AI, automation, or digital transformation opportunities within business operations preferred
- Strong experience facilitating stakeholder workshops and process mapping sessions.
- Demonstrated success identifying operational improvement opportunities across multiple business functions.
- Excellent analytical, communication, and presentation skills.
- Ability to engage effectively with executive-level stakeholders.