Lean Operations Consultant

Description:

The firm is seeking a Lean Operations Consultant to conduct operational diagnostics, develop value stream maps, and identify high-impact AI use cases across front-office, back-office, and manufacturing environments.

This is an ideal opportunity for a Lean Six Sigma expert who can bridge operational excellence methodologies with emerging AI technologies to drive measurable business outcomes.

Key Responsibilities

• Lead operational assessments and diagnostic engagements with client stakeholders.
• Conduct detailed value stream mapping (VSM) exercises across business processes, including:
• Front-office operations
• Back-office operations
• Manufacturing operations
• Analyze current-state processes to identify inefficiencies, bottlenecks, waste, and improvement opportunities.
• Develop future-state value stream maps and process improvement recommendations.
• Identify, prioritize, and document AI use cases that can improve operational efficiency, productivity, quality, and customer experience.
• Evaluate the feasibility, impact, and implementation readiness of identified AI opportunities.
• Facilitate workshops and interviews with business leaders, process owners, and operational teams.
• Present findings and recommendations to client leadership teams.
• Collaborate with AI implementation teams to translate operational insights into actionable solution roadmaps.
• Produce clear and professional assessment reports, process maps, and executive presentations.

Required Qualifications

• Expert-level experience in Value Stream Mapping (VSM).
• Lean Six Sigma Master Black Belt certification.
• Engineering degree or professional engineering background.
• 10+ years of experience in Lean Operations, Operational Excellence, Continuous Improvement, or Process Transformation.
• Experience within manufacturing or financial services organizations.
• Experience identifying AI, automation, or digital transformation opportunities within business operations preferred
• Strong experience facilitating stakeholder workshops and process mapping sessions.
• Demonstrated success identifying operational improvement opportunities across multiple business functions.
• Excellent analytical, communication, and presentation skills.
• Ability to engage effectively with executive-level stakeholders.