Description:
As a Pensions Administrator, you’ll be a highly organized and detail-oriented individual administering a portfolio of occupational pension schemes, this could be a combination of DB, DC and Hybrid pensions, ensuring that all tasks and calculations are carried out accurately and promptly.
You’ll be allocated cases to complete in the full pension lifecycle, working on both automated and manual calculations. You will also draft correspondence and reports, run pensioner payrolls and support the Client Executive team.
You’ll approach each case with the same dedication and vigilance, providing the highest level of service to
each scheme member.
How You'll Make An Impact
- Carrying out pension administration tasks and calculations accurately, in a timely manner and in accordance with internal processes and adhering to company policies and governing regulations
- Managing your workload, taking into consideration time required for all cases to be peer reviewed
- Liaising with scheme members through a variety of channels including email, letter or telephone
- Preparing member correspondence and client reports
- Dealing with non-standard client/member queries
- Collaborating with team members and building relationships with supporting teams
- Providing support to team members and assisting the Team Leader as required being visible with team members and the Team Leader throughout the day
- Assisting the Client Executive team where necessary
About You
- Experience of defined benefit / defined contribution pension scheme administration would be advantageous
- Willing to study/or studying towards the Pension Management Institute’s CPC qualification
- Analytical skills with a logical approach to problem solving
- Ability to process, collect and input data accurately
- Strong prioritisation skills to meet deadlines and disclosure requirements
- Excellent communication skills to answer queries by telephone, letter and email Ability to work effectively as part of a team
- Proficiency in Microsoft Office