Program Mgr

Description:

The Regulatory Initiative has the mission to oversee the design and implementation of customer-centric solutions in response to new requirements resulting from new regulations. The team’s mission is to be customer-first and ensure any changes to our product or communications are delivering the best possible experience for the customer!

The team works cross-functionally with many teams in the organisation (markets, legal, tax, product, marketing, GCX etc) to ensure successful design and delivery of regulatory-driven changes with a customer focus in mind. We aspire to not only deliver against new requirements with the least customer friction but, where possible, to solve long-standing customer problems.

We are looking for a Program Manager, Regulatory Initiative on a 6 month fixed term contract.

What You Will Accomplish
 

• Lead end-to-end delivery of solutions for a set of regulations or related horizontal topics
• Develop a clear understanding of requirements and impact, working with Tax, Legal, Government Relations, Finance and Analytics
• Own the Business Requirements for these projects and work collaboratively with Product, Marketing, and customer support counterparts to ensure solutions are scoped, designed and implemented
• Own the relationship with impacted Business Units (e.g. countries, Exports team, etc.) to ensure key collaborator feedback is obtained and solutions aligned
• Coordinate with the PMOs/ teams of each workstream involved (e.g. Product, Tax, GCX)
  
   

What You Will Bring
 

• Project/ Programme management experience and/ or consulting experience; ideally in an international organisation on large-scale projects, influencing partners across a range of functions and/ or e-commerce is a plus
• Experience communicating complex topics to senior audiences, driving decision making, and involving all team members appropriately
• Experience leading cross-functional teams and achieving results through collaboration and influence
• A great teammate, who is energetic, flexible, and comfortable with navigating through ambiguity in a trust-based, human way
• Manage team members effectively: e.g., regular communications, Steering Committees to drive decision making)