Regulatory Officer

Description:

The Environment Agency is seeking a Regulatory Officer 1 to join the Combined Packaging Regime team or Material Facilities Regime team within Waste Markets & Shipments (WM&S), part of Environmental Markets and Enforcement. The role ensures companies comply with government regulations for proper waste disposal (“right waste, right place”) and contributes to driving a circular economy.

The role is both field and desk-based, involving planning, monitoring, and delivering compliance and enforcement activities, and developing strong relationships with businesses and stakeholders. Responding to incidents is a central responsibility, with training and support provided for incident response duties.

Key Responsibilities:

• Develop relationships with customers and stakeholders.

• Answer technical queries, interpret problems, and develop solutions.

• Collate, analyse, and use complex data for evidence-based decision-making.

• Manage confidential and sensitive information in line with data protection guidelines.

• Contribute to development and improvement of processes, procedures, and operational instructions.

• Undertake audit and enforcement work in the field and desk-based settings.

• Work with businesses to achieve compliance and investigate non-compliance, including conducting interviews under caution and compiling casefiles.

Experience & Skills Required:

• Ability to handle difficult or confrontational conversations.

• Excellent influencing skills and ability to develop strong relations in complex environments.

• Experience producing accurate reports and analysing data using Microsoft Office.

• Ability to manage multiple demands and prioritise to achieve outcomes.

• Full UK driving license required.

• Knowledge of compliance/enforcement legislation desirable (training provided).

• Willingness to travel within East Midlands and for wider training/meetings.

Benefits & Perks:

• Competitive salary and benefits package.

• Pension scheme.

• Flexible working and hybrid arrangements.

• Starting annual leave allowance of 25 days plus bank holidays (pro rata).

• Comprehensive training and support for success in the role.

Competency-Based Questions (for application/interview preparation):

1. Takes Decisions and Solves Problems: Describe an example of solving a problem using relevant information and exploring options.

2. Communicates Effectively: Describe how you used a range of communication methods to present your views persuasively to different audiences.

3. Influences and Persuades Others: Describe a time you persuaded someone or a group to do something they initially resisted. Explain your approach and outcome.