Retail Makeup Artist

Description:

Hourglass Cosmetics, a globally recognized vegan and cruelty-free luxury beauty brand, is seeking a Retail Artist (Part-time) to join its team at the prestigious Harrods Knightsbridge location in London. This exciting opportunity is ideal for a passionate and creative makeup professional who thrives in a dynamic retail environment and wants to represent one of the most innovative brands redefining modern luxury beauty.

Founded in 2004 and now part of Unilever Prestige, Hourglass has been recognized by Forbes, Fast Company, and Time Magazine for its groundbreaking formulations, animal welfare commitment, and design innovation. With presence in over 32 global markets and more than 4,600 retail locations, Hourglass continues to lead the beauty industry with a forward-thinking, ethical approach.

As a Retail Artist, you’ll combine artistry, brand ambassadorship, and client service to drive sales and deliver an elevated Hourglass experience to every customer.

Key Responsibilities:

• Achieve and exceed sales goals through exceptional product knowledge and personalized makeup consultations.

• Deliver luxury client experiences while maintaining Hourglass’s commitment to artistry and ethical beauty.

• Develop and maintain a loyal client base through consistent follow-ups and exceptional service.

• Manage counter operations, including daily sales analysis, product ordering, tester management, and returns processing.

• Submit monthly counter schedules and collaborate with management to plan and execute store events and seasonal promotions.

• Act as a brand ambassador by building strong relationships with Harrods’ staff and customers.

• Represent the brand’s philosophy of innovation, sustainability, and compassion through professional artistry and customer engagement.

What You’ll Gain:

• Valuable hands-on experience representing a modern luxury beauty brand at one of the world’s most iconic retail destinations.

• Deep insight into luxury brand management, customer experience, and retail operations.

• Exposure to senior leadership and brand strategy within the global Hourglass organization.

• Opportunity to build long-term relationships with luxury retail partners and high-end clientele.

You’ll Love This Job If You Are:

• A strong communicator and collaborator, able to connect with both customers and colleagues effortlessly.

• An inspirational makeup artist who blends artistry with a passion for sales and service.

• Results-oriented and driven by achieving performance goals.

• Naturally curious about beauty, art, and design, and constantly seeking to grow your expertise.

• Deeply passionate about beauty, artistry, and delivering a premium experience that exceeds customer expectations.

Qualifications:

• Prior experience in retail cosmetics management or luxury beauty sales.

• Strong skills in makeup artistry and client consultation.

• Excellent communication and interpersonal skills with clients and colleagues.

• Proficiency in analyzing sales results, planning promotions, and using business software tools.

• Availability to work weekends is required.

• Existing clientele network is a plus.

About Hourglass Cosmetics:

Hourglass Cosmetics is a pioneer in high-performance, cruelty-free beauty. The brand is renowned for its innovative formulations, luxurious packaging, and dedication to animal welfare. Since joining Unilever Prestige in 2017, Hourglass has continued to push the boundaries of modern luxury, merging creativity, science, and compassion.

With products available through leading retailers such as Sephora, Ulta, Nordstrom, Space NK, and Bergdorf Goodman, Hourglass maintains an international presence while staying true to its mission: to redefine luxury cosmetics through innovation and integrity.