Retail Media Administrator

Description:

Join us as Retail Media Administrator and you’ll be a big part of this.

What's the job?

Working within B&Q’s Retail Media team to support the onboarding and set up of new accounts as well as the administrative duties to support our end-to-end process’s. Utilising our internal systems and our ad tech platform to support the team and create reporting.

This is a newly formed role as part of the recently launched Retail Media team. As part of the team the activity you implement will drive a new revenue stream for B&Q, helping the business reach its overall growth targets. You will be professional and data-driven with a keen eye for detail and willing to support the wider team to deliver our goals.
 

• Manage email and salesforce queries and triage to the right contact to resolve.
• Raise invoices using the manual invoicing tool for monthly activity.
• Track invoicing payments with finance and escalate to supplier /seller and partnership manager when overdue.
• Set up Media accounts for new merchants and suppliers
• Manage wallet top up process and communicate with sellers/suppliers/KAMs and Partnership managers
• Track wallet spend and summarise data to partnership managers and KAMs
• Own CoreIQ onboarding and user setup
• Sponsored product approvals in ad tech system
• Create and share useful information to share with suppliers/sellers to support campaign optimisations and encourage spend thoroughly monthly top tips newsletter.
• Daily activity reporting (manual spreadsheet fulfilment)
   

What We Need
 

• Strong written and verbal communication skills.
• Previous experience of using CRM tools ideally Salesforce
• Strong attention to detail & organisation skills.
• Very proficient in using Microsoft office specifically Excel.
• Experience of using mass communication tools such as mail merge