Room Attendant

Description:

Malmaison Bristol (Avon Gorge) is seeking a motivated and detail-oriented Room Attendant to join their Housekeeping team. This position is ideal for candidates passionate about cleanliness, hospitality, and guest satisfaction.

As a Room Attendant, you will play a vital role in ensuring a luxurious and comfortable environment for hotel guests. You will be responsible for cleaning guest bedrooms and bathrooms to the highest standards, restocking amenities, and reporting maintenance issues, all while working efficiently and independently.

Key responsibilities include:

• Daily cleaning of guest rooms and suites, including beds, bathrooms, and common areas.

• Replenishing linens, towels, and guest amenities.

• Ensuring rooms are prepared to a high standard for guest arrival.

• Working with the team to maintain cleanliness in public areas when needed.

• Reporting maintenance issues promptly.

• Demonstrating attention to detail, especially with room presentation and hygiene.

• Providing a friendly and respectful interaction with guests when encountered during shifts.

Key Details:

• Shift hours: Typically between 8:00 AM and 3:00 PM (flexible start times may be discussed at the interview).

• Training: Full training in equipment and chemical usage will be provided.

• Fitness: The role requires moderate physical fitness due to the nature of housekeeping work.

Benefits:

• Discounted room rates across Malmaison, Hotel du Vin, and Frasers Hospitality (from £65/night).

• Friends and Family discounts (50% off).

• 35% off food and beverage bills in-house.

• Funded apprenticeship and career development programs.

• High street and holiday discounts.

• Cycle to work scheme (save up to 40%).

• Healthcare cash plans (from £5/month).

• Employee referral program (up to £1500).

• Paid anniversary stays with dinner, bed, and breakfast.

• Access to Wagestream – track pay in real time and draw up to 50% early.

• National wellness and appreciation events.

• Volunteer for sustainable charities with 2 paid days per year.

Sustainability Commitment:

• 100% renewable energy usage.

• At least 70% waste recycled.

• Chemical-free cleaning in rooms and eco-friendly systems in kitchens.

• Actively involved in community and environmental responsibility projects through the Sustainability Council.