Sales Advisor

Description:

Yolk Recruitment are working exclusively with a leading insurance company to recruit for Sales Advisors in Cardiff. With multiple customer awards and a 1 Star Accreditation from Best Companies, you'll be joining an award-winning team that is looking to continue its success, and we'd love you to be part of the journey!

We are looking for candidates with customer-facing or sales experience who will thrive in a fast-paced inbound contact centre environment. This is a fantastic opportunity to join an employer with ambitious growth plans, who encourages staff to develop their skillsets and provides clear progression pathways.

What are the responsibilities?

• Effectively handle inbound sales calls from customers wishing to purchase insurance.
• Achieve personal sales and performance targets.
• Identify customers' needs and upsell policies to maximize sales opportunities.
• Manage sensitive data responsibly.
• Handle outbound renewal calls for existing customers as required by the business, managing your own pipeline at all times.
• Provide customers with fantastic customer service.

What are the skills/experience needed?

• Experience in sales or customer-facing roles.
• Enjoy working with and being challenged by sales targets.
• Experience in a regulated industry is ideal but not essential.
• Ability to discuss sensitive topics.
• A professional telephone manner is essential.
• Brilliant communication skills.