Sales Associate

Description:

The Sales Associate drives sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences – consistent with the brand vision.

Key Responsibilities:
 

• Drives top line store sales and growth by personally selling to customers
• Moves with intention throughout the store, connecting with multiple customers
• Proactively engages with customers, reads cues and responds effectively
• Creates a memorable connection by asking effective questions to identify customer needs and make compelling bra and additional product category recommendations
• Uses confident selling statements and is effective at overcoming customer objections
• Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting
• Displays expert product knowledge and takes initiative to elevate personal knowledge of product categories
• Participates in sales goal setting with manager and tracks individual performance towards the goal
• Converts return, offers and other promotions into larger sales
• Delivers a friendly and efficient cash wrap experience processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed
• Setting personal goals and tracking individual and team performance to the goals
• Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
• Taking initiative to recover and replenish merchandise, so it is available to sell
• Understanding and adhering to visual merchandising brand standards
• Assisting in housekeeping of sales floor and communicating maintenance issues
• Keeping an awareness of, and building personal capability in, loss prevention
• Reinforcing store strategy to reduce shrink
• Supporting all activities related to providing a safe working environment
• Understanding and demonstrating Company values