Sales Colleague

Description:

As a Retail Sales Colleague you don't need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you’ll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we'll give you the confidence you need to ensure your recommendations are top notch.

Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.

Role overview:

As part of this role, you’ll be responsible for:
 

• Asking the right questions to match customers with products.
• Making every customer interaction memorable.
• Offering support services like delivery and installation, recycling and ways to pay.
• Contributing towards the overall sales performance of the store.
• Working across different departments and product ranges.
• Supporting with the running of the store by completing operational tasks.
   

Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won’t want to do anything else.

You will need to be:
 

• Approachable and friendly.
• Keen to learn about the latest technology.
• Comfortable achieving personal sales, service and customer experience targets.
• A strong team player, confident working across all parts of the store and winning as a team.