Senior Consulting Leader

Description:

Zendesk Search Consulting Group is seeking a senior consulting leader to oversee its EMEA professional services organisation, drive commercial performance, and help customers achieve measurable outcomes through technology and consulting engagements.

Key responsibilities:

- Lead the regional professional services business across EMEA.
- Develop the strategy for consulting delivery, growth, and profitability.
- Build strong executive relationships with enterprise customers.
- Modernise service delivery through AI-enabled and outcome-focused engagements.
- Oversee project quality, resource utilisation, and commercial performance.
- Develop senior talent and strengthen the consulting organisation.