Senior Hris Technical Analyst

Description:

Collinson, a leading global provider of airport experiences, loyalty programs, and insurance solutions, is seeking an experienced Senior HRIS Technical Analyst to join its Business Applications team. In this pivotal role, you will manage, maintain, and optimise the organisation’s global HR technology infrastructure, primarily focusing on Workday. Your expertise will ensure seamless system performance, drive process automation, and deliver business-critical solutions that enhance employee experience worldwide.

Collinson serves over 400 million consumers globally and partners with leading organisations including Mastercard, American Express, British Airways, LATAM, HSBC, Chase, and many more. With a strong focus on innovation, Collinson continues to revolutionize travel experiences through its renowned Priority Pass programme, and its commitment to creating meaningful, inclusive, and technology-driven workplaces.

Key Responsibilities:

• Serve as the technical subject matter expert for Workday and other HR systems.

• Provide 2nd and 3rd line HRIS support, translating business requirements into effective technical solutions.

• Deploy configuration and code changes across both non-production and production environments.

• Maintain and develop system integrations using EIB, Workday Studio, REST, SOAP, and related APIs.

• Manage technical components of Workday modules including HCM, Compensation, Absence, Learning, Talent, and Reporting.

• Lead system upgrades, vendor-led fixes, and technical enhancement projects.

• Ensure data integrity, security, access control, and compliance across all HR systems.

• Create and manage advanced reports, dashboards (BIRT), and data analytics solutions.

• Explore and implement AI-driven automation within Workday to increase operational efficiency.

• Collaborate with cross-functional teams and maintain strong relationships with vendors and the Senior HR Applications Analyst.

Required Skills & Qualifications:

• Significant hands-on Workday expertise across key modules and integrations.

• In-depth understanding of Workday architecture, configuration, and custom reporting.

• Proficiency in XML, XSLT, EIB, Workday Studio, and data transformation tools.

• Experience managing cloud-based Workday environments and integrations.

• Advanced troubleshooting and problem-solving skills with the ability to deliver scalable solutions.

• Strong Excel skills and solid SQL/data reporting knowledge.

• Knowledge of data privacy and compliance standards in HRIS environments.

• Experience in Workday data migration/conversion from legacy systems (preferred).

• Excellent communication, stakeholder engagement, and collaborative mindset.

What Collinson Offers:

• Hybrid working flexibility within a global, innovation-driven organisation.

• Opportunity to work on large-scale, impactful HR technology projects.

• Inclusive and diverse workplace with a strong commitment to equity and belonging.

• Career development opportunities within a fast-growing and future-focused company.