Senior Insight And Reporting Analyst

Description:

We are seeking a Senior Insight and Reporting Analyst to join the UK&I Digital & Data Hub, leading the analysis and interpretation of complex operational and client KPI data to deliver actionable business insight.

The role is focused on designing and developing data solutions that provide visibility across performance and client metrics, enabling data-driven decision making.

Job Description
We are looking for a skilled analyst with a broad understanding of performance and client KPI data across multiple operating systems, with responsibility for driving better insight and outcomes through high-quality reporting and analysis.

This role partners closely with operational teams, account teams, and central functions to ensure data is translated into clear, meaningful business recommendations.

Key Responsibilities

Analyse and interpret complex operational and client KPI data to deliver actionable insights
Develop and maintain dashboards, reports, and visualisations using Power BI, Tableau, SQL, and Excel
Clean, validate, and manage data quality across multiple systems and data sources
Partner with operational teams, account teams, and central functions to understand reporting needs and support decision making
Monitor business performance metrics, identifying trends, anomalies, and areas of concern
Provide root cause analysis with clear recommendations to support business performance improvement
Support continuous improvement and automation initiatives across reporting and insight solutions
Collaborate with Data Engineers and the wider data team to develop scalable data solutions
Professional and Personal Competencies/Qualifications

Strong SQL and data analysis skills, with experience working across large and complex datasets
Proven experience building dashboards and visualisations using Power BI, Tableau, and Excel
Experience in data cleaning, validation, and data quality management
Strong analytical and problem-solving skills, including trend analysis and root cause investigation
Excellent stakeholder communication skills, with the ability to translate technical insights into clear business recommendations
Ability to manage multiple priorities and work collaboratively across operational, client, and technical teams
Understanding of data governance, reporting best practices, and KPI performance monitoring
Exposure to tools such as MS Fabric, Databricks, Python, or data modelling principles would be beneficial