Description:
The Senior Project Manager is a senior delivery role within the Delivery & Change Excellence function, responsible for leading complex, high-value projects with significant organisational impact. DCE's role is to ensure Wiley's ambitions actually land — and this role sits at the heart of that.
You will lead end-to-end delivery across strategic initiatives, working with senior stakeholders across Technology, Product, and Commercial functions. You'll operate in an environment that prizes speed, accountability, and agility — where outcomes matter more than process, and where AI-enabled ways of working are becoming the standard, not the exception.
Key Responsibilities
- Lead end-to-end delivery of complex, cross-functional projects, ensuring clear business cases, realistic plans, benefits validated, and changes embedded
- Develop and maintain project documentation including PIDs, business cases, plans, and RAID logs; manage scope, timelines, budgets, and dependencies
- Surface risks early and make them visible — own issue resolution and escalation where required
- Engage and manage senior stakeholders across business and technology functions, providing clear, timely communication and reporting
- Lead project teams across Technology, Product, Content, and Commercial, providing direction, support, and performance oversight
- Contribute to portfolio-level visibility — ensuring decision-makers have the information they need, when they need it
- Actively adopt and champion AI-enabled tools and workflows within project delivery (including tools such as Matae and others in the DCE stack)
- Contribute to DCE's operating model, standards, and capability development — coaching colleagues and sharing what works
Required Qualifications
- PRINCE2 Practitioner or PMP certification (or equivalent, e.g. APM PMQ)
- Extensive experience of project management experience, including delivery of complex, cross-functional projects
- Demonstrated ability to manage senior stakeholders and navigate ambiguity in fast-moving environments
- Strong experience managing scope, risk, budget, and dependencies across multiple concurrent workstreams
- Track record of delivering outcomes, not just managing process — able to evidence impact
- Comfortable working in environments undergoing significant change or transformation
- Working knowledge of project management methodologies and delivery frameworks
Preferred Qualifications
- Experience in publishing, research, technology, or information services industries
- Familiarity with AI-enabled delivery tools or an active interest in embedding AI into ways of working
- Experience contributing to PM standards, CoEs, or capability frameworks
- Familiarity with Clarity PPM, Jira, or similar enterprise tools
- Experience delivering projects involving external partnerships or vendor collaboration