Description:
Like any other regulated bank, we need to make sure we are managing our risks and controls, and are fully compliant with regulation. But at Monzo, we want to do so while continuing with our agile “test and learn” approach to launching products our customers love. We are looking for a Risk & Controls Manager to help us further embed our conduct risk framework (especially Consumer Duty) across the business.
🔑 You’ll play a key role by...
- Support the business in developing and enhancing controls that protect our customer and business needs now and in the future
- Use data to demonstrate we are delivering good customer outcomes
- Develop briefings for Executive and Board level review, including our annual Consumer Duty board report
- Lead regulatory responses and briefings
- Ensure the first line proactively consider and incorporate Consumer Duty requirements in products and features
- Innovate and improve on the effectiveness of governance and risk management process to ensure they work for Monzo
- Embed robust regulatory, conduct, and operational risk practices and culture
- Foster positive and collaborative relationships across the three lines of defence
- Ensure governance-related requirements are met
- Coordinate conduct risk governance and oversight meetings
- Responsible for coordinating and supporting the first line in “business as usual” activities to comply with the Consumer Duty
- Manage and report on the risk and control environment (risks, controls, issues, incidents, remedial actions, etc)
- Manage regulatory and audit deadlines and submissions