Studio Manager

Description:

An exciting opportunity has opened for a Studio Manager to join a vibrant event and co-working space in Central London. This role is perfect for someone who thrives in a dynamic, creative environment, ensuring the space is inspirational, fully operational, and efficiently managed. You will be the first point of contact for the creative community, fostering connections and ensuring an exceptional experience for all members.

Key Responsibilities:

✔ Daily Operations: Open the studio at 8:30 AM, complete checklists, and ensure the space meets high standards
✔ Facility Management: Maintain a clean, well-maintained, and fully operational space, conducting weekly walkthroughs to identify maintenance needs
✔ Supplier & Contractor Coordination: Manage building maintenance and repairs, work with reliable suppliers at competitive rates
✔ Health & Safety Compliance: Conduct routine health & safety checks, update documentation, and manage security, including CCTV and key assignments
✔ Member Experience: Act as the primary contact for members, addressing concerns and creating a welcoming and supportive environment
✔ Community Engagement: Plan and implement networking events, community initiatives, and tailored introductions to foster relationships
✔ Event Management: Oversee event logistics, from planning and budgeting to execution, including member events outside working hours (TOIL provided)
✔ Onboarding & Offboarding: Seamlessly manage member transitions, including creating membership agreements
✔ Marketing & Communication: Work with the Marketing Manager on the internal member newsletter
✔ Front of House Presence: Serve as a visible and accessible point for members throughout the day

Ideal Candidate Profile:

✔ People-Oriented: Passion for creating exceptional experiences for both team members and clients
✔ Studio/Office Management Experience: Prior experience in a fast-paced environment
✔ Highly Organized: Strong attention to detail and ability to manage multiple priorities
✔ Proactive & Solution-Oriented: A self-starter who thrives on problem-solving and finding the best approach
✔ Energetic & Positive Attitude: A team player with excellent interpersonal and communication skills
✔ Thrives Under Pressure: Comfortable working to deadlines in a dynamic setting