Subscriptions and Licensing Advisor

Description:

We are looking for an experienced individual who will join our small Subscriptions & Licensing team supporting the Library and Student Services (LSS) department’s delivery of an effective e-resources service to staff and students.

The particular purpose of the role is to ensure the delivery of continuous access of LSS e-resources, databases and e-journals through timely and effective administration and management of our resources.

This includes effective communication with budget holders, other stakeholders and our Procurement and Legal teams, and accurate filing and recording of subscriptions and related information. Tasks also include daily staffing of the e-helpdesk for on/off campus access queries, troubleshooting problems relating to e-resources, updating library records (currently using Alma, Primo and LibGuides) records, and collating usage statistics.

The post-holder will liaise day-to-day with colleagues within the Department, the University, the providers and subscription agent that supplies the University’s electronic resources, and related external organisations, so will need excellent communication skills as well as attention to detail.

What You Will Bring
 

• Be experienced in working in a library environment and have strong IT and library management system skills.
• Have excellent organisational skills and be able to process work within a complex workflow while meeting deadlines, prioritising work as necessary to achieve assigned work within the team.
• Clearly communicate in writing, electronically and verbally with team members, internal staff, internal and external stakeholders.
• Have an excellent level of accuracy and a methodical approach to work with attention to detail.
• Have a commitment and continued approach to personal skill development related to Subscriptions and Licensing teams work and work environment to achieve improvements and completion of projects.