Support Manager

Description:

As a Support Manager in the Referrals and Bookings team, where you will play a pivotal role in ensuring timely and efficient referral-to-appointment processes for our patients. As a successful candidate, you will have the rewarding opportunity to make a tangible impact on the patient experience by overseeing and optimising the referral and booking team, systems and processes. If you are passionate about making a real difference in the lives of patients and possess exceptional managerial and organisational skills, we invite you to apply and be part of our dedicated team committed to delivering outstanding patient care.

The Support Manager will have planning, performance and service delivery, financial planning, HR, I.T and audit responsibilities. The Support Manager will also be responsible for managing the Overseas Visitors for the Trust ensuring that all charges raised for Overseas Visitors are in accord with the latest NHS regulations.

Please Refer To The Job Description For Further Detail.

• Responsible for the development of clinic templates and management of electronic patient record systems and appointment processes within the Referrals and Bookings team responsibility.
• Responsible for the assessment of eligibility of care for overseas visitors following the criteria set out by the Department of Health
• Provides management support to the Assistant Service Manager and Deputy Service Manager for Referrals and Bookings and Outpatients Reception