Description:
Technical Consultant
We are seeking an analytical and detail-oriented Data & Reporting Analyst with strong SQL and technical consulting skills to support and enhance our finance and accounting software solutions for small to medium-sized businesses. This role combines data analysis, reporting, and client-facing technical support to deliver accurate insights and system improvements.
Key Responsibilities:
- Write and optimise SQL queries to extract, analyse, and manipulate financial data
- Design, build, and maintain reports and data outputs for business users
- Analyse financial and operational data to provide meaningful insights to clients
- Support clients with data-related queries, troubleshooting issues, and resolving discrepancies
- Provide technical consulting on system configuration, data structures, and reporting capabilities
- Work closely with customers to understand their reporting needs and translate them into effective data solutions
- Assist with implementation and onboarding of new clients, including data setup and validation
- Investigate and resolve system or data issues, ensuring accuracy and reliability
- Collaborate with internal teams to improve system performance and reporting functionality
- Maintain clear documentation for queries, reports, and support processes
Required Skills & Experience:
- Strong SQL skills (query writing, joins, data manipulation)
- Proven experience in data analysis and reporting
- Analytical mindset with the ability to interpret complex datasets
- Background in technical support, application support, or consulting
- Understanding of accounting principles (e.g. ledgers, invoicing, financial reporting) is highly desirable
- Excellent problem-solving and troubleshooting abilities
- Strong communication skills, with the ability to explain data and technical concepts to non-technical users
Key Attributes:
- Detail-oriented and highly organised
- Client-focused with a proactive approach to problem-solving
- Able to balance technical work with customer interaction
- Curious and driven to continuously improve reporting and data processes