Tenancy Coordinator

Description:

Foxtons is seeking a proactive and highly organised Tenancy Coordinator to join our successful Worcester office. This is more than just a job, it’s a long-term career opportunity. Foxtons offers industry leading training, ongoing professional development, and clear progression opportunities based on performance and ambition. As a Tenancy Coordinator at Foxtons, you’ll act as the central point of contact for landlords and tenants, taking ownership of a portfolio of residential properties and managing each tenancy with confidence and professionalism.

Working closely with our local offices and specialist support teams, you’ll provide expert support to landlords across Worcester and the surrounding areas. Your responsibilities will include coordinating maintenance, resolving tenancy related issues, and offering guidance on legal and financial matters all while ensuring landlord investments are protected and tenants receive an excellent level of service throughout their tenancy.

We offer:

• Comprehensive training, including full support to gain your ARLA qualification
• Defined career progression with regular reviews and growth opportunities
• Equity, Diversity & Inclusion networks and a calendar of Foxtons-funded social events
• One paid volunteering day per year to support a cause you care about
• A comprehensive wellbeing package, including enhanced sick pay, a confidential support line, Mental Health First Aiders, a coaching platform, and subsidised gym membership
• Legendary team events, including our Christmas Party, Summer Sports Day, and regular socials
• Enhanced parental leave policies and family support options
• A contributory pension scheme
• If you're excellent at customer service and ready to grow your career in a supportive, forward-thinking environment, join our Worcester team and help us continue to set the standard in property management.

About You

Our Tenancy Coordinators have unparalleled expertise and the drive to make it happen – it's what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you. You will need strong organisational skills, excellent attention to detail and the ability to problem solve. You will be successful here if you can communicate well with a wide range of people over a variety of platforms.

No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.