Viewing Agent & Letting Assistant

Description:

Burgh Property, one of Scotland’s leading independent estate agents and recent winner of the Sunday Times and Best Estate Agent Guide 2025 award, is looking for a well-organised, enthusiastic, and professional individual to join their dynamic team based in Morningside, Edinburgh. This is a full-time, varied role ideal for a candidate passionate about the property industry and eager to contribute to a high-performing and customer-focused organisation.

The ideal candidate will have prior experience in residential lettings and possess a proactive, positive attitude. They must demonstrate strong organisational capabilities, excellent interpersonal and communication skills, and a keen eye for customer service excellence. The position demands professionalism, attention to detail, and the ability to thrive in both office-based and field environments.

Key Responsibilities:

• Conduct property viewings for sales and lettings

• Manage frontline reception duties, greeting clients and handling initial enquiries

• Provide administrative support to the letting team including:

  • Preparing tenancy documents and leases

  • Drafting legal notices

  • Assisting with finance queries related to lettings

  • Managing utility and council tax processes

• Flexibility to cover holiday shifts and business needs

Working Hours (35 hours/week):

• Tuesday: 9:30 am – 5:30 pm (Office)

• Wednesday: 9:30 am – 5:30 pm (Office)

• Thursday: 12:00 pm – 8:00 pm (Viewings)

• Friday: 12:00 pm – 8:00 pm (Viewings)

• Saturday: 10:00 am – 4:00 pm (Viewings)

Requirements:

• Previous experience in residential lettings

• Strong interpersonal and administrative skills

• Full UK driving licence (pool car provided)

• ARLA (Propertymark Level 6) qualification is a strong advantage; company support offered for those pursuing certification

Benefits:

• Competitive salary

• Holiday entitlement

• Company pension

• Employee benefits

• Professional development support