Workshop Controller

Description:

Our client is a well-established and respected family-run business with a rich history spanning over 60 years. They are currently seeking a Workshop Controller to join their team and continue their tradition of excellence.

Key Responsibilities:

As a Workshop Controller you will play a vital role in overseeing the day-to-day operations of their busy automotive workshop. Your responsibilities will include but not limited to:

• Managing a team of skilled technicians and service advisors
• Allocating work orders and ensuring efficient completion
• Maintaining high-quality standards and conducting final inspections
• Accurate record-keeping and report generation
• Providing exceptional customer service and addressing inquiries
• Implementing best practices to enhance workshop efficiency

Requirements:

To excel in this role, the ideal candidate should have:

• Proven experience as a Workshop Controller Or Master Technician in the automotive industry
• Strong leadership and team management skills
• Exceptional organisational and problem-solving abilities
• In-depth knowledge of automotive systems, repairs, and maintenance
• Effective communication and customer service skills
• A strong commitment to safety and quality standards