Aftersales Technician

Description:

Navis Consulting is seeking a Marine Commissioning & Aftersales Technician for a permanent on-site position in Southampton, responsible for delivering high-quality commissioning and aftersales support for new vessels across the UK and Europe. This is a hands-on and varied role ideal for someone with strong diagnostics ability, attention to detail, and a passion for both power and sailboats.

Key Responsibilities:

• Commissioning: Manage the complete commissioning of new boats in the UK and Europe, ensuring top-tier workmanship and customer satisfaction.

• Arrival Checks: Conduct thorough inspections upon arrival, unwrap vessels, compare against factory specifications, install loose equipment, and document any discrepancies or defects.

• Systems Testing: Test all onboard systems including electrical, plumbing, mechanical, navigation systems, engines, and generators for proper operation.

• Contractor Oversight: Supervise onboard contractors to ensure adherence to high standards.

• Defect Reporting: Document technical issues and progress with photographic evidence via the company's reporting app.

• Sea Trials: Perform comprehensive sea trials to evaluate the functionality of systems and sails under real conditions.

• Client Handover: Conduct detailed system demonstrations, sea trials, and complete all necessary handover documentation with clients.

• Post-Delivery Support: Offer refresher training and boat handling to owners and crew.

• Warranty Work: Perform diagnostics and repairs throughout the UK and Europe, providing technical documentation to support warranty claims.

• Annual Inspections: Conduct yearly inspections as required by factory warranty protocols.

• Departmental Duties: Maintain good housekeeping in shared facilities such as workshops and storage areas, while assisting in general operations.

• Health & Safety: Execute all tasks in line with the company’s Health and Safety policies.

Person Specification:

• Strong, hands-on experience in the leisure marine industry is essential.

• Proficient in boat handling, both power and sail – RYA qualifications are advantageous.

• Boat building skills and qualifications are a plus.

• In-depth knowledge of modern boat systems, especially electrical diagnostics and digital switching.

• Self-motivated with strong initiative and excellent communication skills.

• Must hold a valid UK driver’s license.