Branch Colleague

Description:

Timpson Group, one of the largest service retailers in the UK with over 1,300 stores nationwide, is seeking enthusiastic individuals for the role of Branch Colleague / Branch Manager A20 in Gillingham, Kent, and surrounding areas. Recognized by The Sunday Times as one of the best places to work in the UK, Timpson offers a diverse range of services including Key Cutting, Watch Repairs, Photo Processing, and Dry Cleaning.

The selected candidate will be responsible for delivering exceptional customer service, managing day-to-day operations of the branch, and ensuring smooth workflow across various service areas. The company provides comprehensive training for all unique services offered, making this an excellent opportunity for individuals from retail or hospitality backgrounds looking for career growth.

Key responsibilities include handling customer interactions, supervising branch activities, promoting services, and maintaining a customer-centric atmosphere. Employees are encouraged to perform daily acts of kindness, enhancing customer and team experiences.

Benefits:

• Uncapped weekly bonuses

• Career growth opportunities with internal promotions

• Free holiday homes for breaks

• Birthday off as paid leave

• Family-friendly policies including a paid day off for a child’s first day at school

• Annual salary reviews

• Social events, team-building activities, and mental health support

• £100 wedding bonus and weekly £1,000 lottery draw participation

• Discounts: Up to 90% for employees and at least 25% for family and friends

• Continuous training and skill development