Description:
As a Functional Microsoft Dynamics NAV / Business Central Consultant, you’ll be responsible for supporting, optimising, and developing our ERP system to ensure it effectively supports business operations, high-volume e-commerce transactions, and future growth. Working closely with stakeholders across the business, this role will translate operational, commercial, and online trading requirements into practical system solutions, lead functional improvements, and act as the key link between internal teams and external partners to drive efficiency, accuracy, and scalability.
What You’ll Do
- Gather, document, and challenge business requirements across departments, including e-commerce operations
- Configure and optimise Dynamics NAV / Business Central to support high-volume transactional environments
- Lead functional workshops and deliver end-user training
- Act as the primary liaison between the business and technical partners
- Support system upgrades, integrations, data migration, and testing activities
- Identify and deliver process improvements and automation opportunities
- Provide functional support and troubleshooting in live operational environments
- Produce clear system documentation, process maps, and user guides
What You’ll Bring
- Proven experience in a Functional Microsoft Dynamics NAV and/or Business Central role
- Strong understanding of ERP modules, including Finance, Supply Chain, Operations, and order processing
- Experience supporting or delivering systems handling high-volume e-commerce transactions
- Ability to translate business and online trading needs into effective functional system design
- Confident stakeholder engagement and workshop facilitation skills
- Experience working with third-party vendors, Microsoft Partners, or integration providers
- Strong analytical, problem-solving, and organisational skills