Clinic Receptionist

Description:

As the first point of contact for clients in our Liverpool and Chester Clinics, you will play a vital role in ensuring our clinic operates smoothly. Your duties will include:

Key elements of the role are (but not limited to):

• Receptionist
  • Setting up the reception area and till ready for the clinic.
  • Greeting patients and booking appointments
  • Dealing with transactions and taking payment.
  • Use the Patient Administration System for patient and clinician management.
  • Deal with card transactions for travel clinic and retail purchases.
• Retail Sales
  • Maintain the retail displays and ensure accurate information in reference to the retail products is displayed.
  • Identify and reorder where appropriate; actively promote the retail opportunities to customers.
• General office duties
  • Point of contact for clients.
  • General office duties such as photocopying, scanning and printing.
  • Cover for clerical when necessary.

The ideal candidate will be able to demonstrate:

• Educated to GCSE or equivalent
• Experience of working within administration in a health care setting and confident when dealing with clients and patients face to face and over the phone.
• Experience of using patient administration systems, including data entry and analysis
• Understanding of patient confidentiality and maintain protection of patient data.