Control Tower Assistant

Description:

DSV, a global leader in transport and logistics, is hiring a Control Tower Assistant for its Bristol location. This role plays a crucial part in ensuring smooth and efficient daily logistics operations. The position is ideal for a proactive and detail-oriented individual eager to thrive in a fast-paced environment.

As part of DSV's continued growth and global success, the Control Tower Assistant will handle day-to-day irregularities, communicate with customers and suppliers, and ensure strict adherence to operational standards and safety regulations.

Key Responsibilities:

• Manage daily operational tasks and irregularities with low to medium complexity

• Escalate operational issues when appropriate and necessary

• Provide outstanding customer service by liaising with clients and logistics suppliers

• Follow Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs)

• Support the team with administrative and operational duties

• Ensure compliance with all company, environmental, safety, and security standards

Skills and Competencies:

• Ability to work well under pressure and handle multiple priorities

• Adaptable and flexible approach to work

• Strong logical and analytical thinking skills

• Fluent English communication skills (verbal and written)

• Proficiency in Microsoft Office applications (Excel, Word, Outlook)

What DSV Offers:

• Competitive salary package

• Opportunities to grow within a successful, globally recognized company with over 75,000 employees in 95+ countries

• Enhanced annual leave starting from day one, increasing with tenure

• Ultra-Low Emission Car Salary Sacrifice Scheme

• Cycle to Work Scheme

• WeCare App – providing physical and mental wellbeing support, including virtual GP access

• LifeWorks App – offering discounts and cashback at top brands

• Life Insurance with probate support

• Eyecare Voucher Scheme

• Inclusive, dynamic, and supportive workplace focused on diversity and sustainability

• Continuous career development within a transparent and respectful culture