Field Sales Lead

Description:

Field Sales Lead

About the role

This is an exciting opportunity to lead our field sales and customer engagement activity, helping to shape and deliver our commercial growth strategy. You’ll build and strengthen relationships with new and existing Training Provider organisations, develop new opportunities and create a strong pipeline for future growth.

You’ll lead and inspire a high-performing team, setting clear targets and KPIs while creating a positive, customer-focused culture. With a strong focus on face-to-face engagement, you’ll bring fresh ideas, identify opportunities for continuous improvement and turn strategy into measurable financial and relationship outcomes.

This is a key role in helping us develop and execute our customer engagement rebuild strategy by deepen customer relationships and growing our business to deliver an outstanding experience for our customers and stakeholders.

What you'll bring

You’ll be someone who thrives on a challenge and sees opportunity where others might see a problem. You’ll be able to listen, empathise and understand a customer’s experience and build the trust needed to move the relationship forward.

You’ll have the confidence to have honest conversations, understand what matters to the customer and sell a solution that genuinely meets their needs. You’ll be driven to make sure the solution is delivered, commitments are followed through and customers see a positive outcome.

You’ll bring resilience, commercial instinct and excellent influencing skills, alongside the ability to bring people with you. Whether you’re rebuilding a relationship, overcoming objections or turning a challenging situation around, you’ll be persistent, positive and focused on finding a way forward.

Membership of, or working towards membership of, a relevant professional body is desirable.

Essential criteria

• Understanding financial strategies, including managing budgets, controlling expenditure, interpreting financial reports and understanding approaches to procurement.
• Excellent interpersonal and negotiation skills with the ability to persuade, influence and, when appropriate, challenge with tact and diplomacy in difficult circumstances
• Driving performance and achieving outcomes by generating commitment and enthusiasm from yourself and others to achieve challenging goals and objectives.
• Strong experience of delivering marketed services directly to end users.
• Experience of setting short and long-term sales strategies and evaluating effectiveness.

What's in it for you?

• We support our colleagues to bring their best selves to work, so they can deliver exceptional outcomes. We do this by offering a comprehensive benefits package, including:
• Hybrid working and flexibility to ensure a positive work-life balance
• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
• Private medical insurance and healthcare cash plan covered by IOSH
• Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
• Individual performance related pay scheme
• Up to five paid volunteering days per year
• Employee Assistance Programme to support you and your dependent's wellbeing