Description:
As the Helpdesk Administrator, you will:
- Have overall control of computerised maintenance system on sites, which fall under group portfolio.
- Proactively liaise with technical staff, engineers, managers and clients/end users (as appropriate) to ensure accurate, relevant and timely communication is always maintained
- Site asset management and raise additional work task numbers.
- Raise internal requisitions for materials and subcontractors.
- Assist in compiling monthly reports for client meetings.
- Coordination of work with site supervisors and engineers.
We are looking for:
- Good computer skills especially Word and Excel.
- A working knowledge of PPM & reactive systems.
- Previous experience of using a CAFM system.
- Previous Helpdesk Experience is required.
- Working in a role requiring high volume data input with good numeracy skills.
- Ability to confidentially deal with clients, managers, engineers and sub-contractors.
What we offer:
- 24/7 digital GP service for you and your family
- Financial wellbeing and employee assistance
- Professional development
- Enhanced family benefits (including maternity, paternity,dependants and parental bereavement leave)