Infrastructure & Platform Manager

Description:

Infrastructure & Platform Manager

Location: UK

We’re looking for an experienced Infrastructure & Platform Manager to lead the strategic direction, resilience, and performance of a complex, multi-platform IT environment across the UK & Ireland.

This is a leadership role focused on moving infrastructure from reactive support to a proactive, high-performing function that drives business value. You’ll oversee cloud, network, and platform operations, ensuring stability, scalability, and security across physical, virtual, and cloud environments.

The Role

You will lead a multidisciplinary infrastructure team, with circa 6 reports taking ownership of service reliability, automation, and long-term platform strategy. The focus is on minimising downtime, improving productivity, and embedding modern, self-healing systems.

Key Responsibilities

• Lead infrastructure strategy and governance across cloud (AWS/Azure), networking, and integration platforms
• Drive a proactive, “designed-for-reliability” approach to system performance and uptime
• Oversee incident escalation, risk mitigation, and future-proofing of infrastructure
• Manage team performance, development, and capability building
• Own lifecycle and change management from project delivery into BAU
• Identify and deliver automation initiatives to improve efficiency and ROI
• Ensure security, compliance, and disaster recovery readiness

What You’ll Bring

• Strong leadership experience managing infrastructure teams in complex environments
• Expertise across AWS/Azure, Microsoft 365, Active Directory, Intune, and security tooling
• Solid networking knowledge (SD-WAN, routing, switching, WiFi)
• Experience with platforms such as Citrix, Netscaler, and SQL
• Proven ability to deliver large-scale IT projects while maintaining operational stability
• A strategic mindset with strong problem-solving and communication skills

Success Measures

• High availability across critical platforms (target 99.9% uptime)
• Full compliance with patching and security standards
• Delivery of meaningful automation initiatives
• Strong team engagement and development outcomes