Insurance and Claims Officer

Description:

Our client is looking for an enthusiastic and self-motivated individual to join their dedicated team, supporting the delivery of their insurance services. This is an excellent opportunity to progress your career within the Insurance field.

Key Responsibilities
 

• With a professional and customer focused approach, you will handle and defend insurance claims made against the council.
• The role is full of variety, and you will have the opportunity to work on a mixed portfolio of claims.
• You will process and monitor internal and external claims so that deadlines are met, and any resulting queries / rejections are resolved in a timely manner.
• You will engage with claimants and their solicitors, using tact and diplomacy when dealing with difficult or sensitive claims.
• You will help them ensure that their robust systems and data is well maintained, so that their claims handling is effectively supported.
   

Skills And Qualifications
 

• Experience of Insurance claim handling
• An understanding of the principles of insurance and risk.
• A high standard of literacy and numeracy.
• Experience of extracting, collating, analysing, and presenting data.
• Experience of working to deadlines and having to prioritise work.
• Experience and competence in using IT and common business support packages including Word processing and Excel spreadsheets.
• Insurance qualification would be desirable but not essential.