IT Manager

Description:

IT Manager

A growing technology organisation is looking for an IT Manager to take full ownership of IT across a portfolio of newly acquired businesses.

This is a hands-on, operational role suited to someone who enjoys getting stuck in — auditing environments, migrating systems, and supporting users directly. The position would suit someone with a strong MSP background or an experienced IT generalist who is comfortable managing multiple environments and driving improvements.

Each acquisition brings its own technology setup — from legacy email platforms and on-premise servers to ageing CRM systems and fragmented file storage. The successful candidate will take responsibility for assessing, consolidating, and modernising these environments.

Key Responsibilities

• Audit the IT environment of newly acquired businesses and document existing systems, infrastructure, and processes
• Lead email migrations from a variety of platforms (Exchange, POP/IMAP and others) into Google Workspace
• Assess on-premise infrastructure and plan the transition to centralised cloud-based environments
• Manage CRM data exports and migrations into group-wide systems
• Provide remote desktop support for employees across multiple businesses using tools such as TeamViewer, AnyDesk, or RMM platforms
• Manage user accounts, onboarding/offboarding, permissions, and 2FA across the group
• Deliver hands-on end-user support, including connectivity issues, hardware troubleshooting, and day-to-day IT issues

What We’re Looking For

• Experience working in an MSP environment or as an in-house IT generalist supporting SMEs
• A proactive, hands-on approach to troubleshooting and problem-solving
• Strong experience with email migrations, including knowledge of DNS, MX records, and common migration issues
• Experience with CRM data migrations between platforms
• Solid understanding of on-premise infrastructure and cloud migration projects
• Comfortable acting as the primary IT contact across multiple businesses
• Strong communication skills with the ability to support non-technical users during transitions