It Service Manager

Description:

IT Service Manager - Agile

Industry: Banking / Insurance

Location: Birmingham

Are you ready for your next permanent engagement with a global financial, as they commence their Agile transformation program?

We need a Senior Service Manager with proven experience in leading service management across major incidents, change, problem, and supplier management, and who has the ability to influence across senior business and IT stakeholders. You will act as a trusted senior partner to Business Leaders and Business Partners, translating business strategy into long term IT service outcomes.

If you are finishing your current perm role and ready for your next long term position, please get in touch.

Experience needed:

• 5+ years in IT Service Management
• Extensive Agile experience
• ITSM / ITIL experience
• Incident Management / Problem & Change Management
• Extensive stakeholder management
• Experience facilitating workshops