It Support Administrator

Description:

We are looking for an enthusiastic and customer-focused IT Support Administrator to join our team.

Essential Requirements

Right to work in the UK

What You’ll Bring To Ccha

You will be an excellent communicator with strong written skills, able to produce clear and user-friendly documentation. You’ll have a good grounding in IT support, enjoy problem-solving, and be confident supporting users with a range of technical issues.

Key Skills And Experience

Good IT knowledge, including Microsoft Windows

Working knowledge of Microsoft 365 (Outlook, Word, Excel, Teams)

Strong troubleshooting and problem-solving skills

Ability to communicate clearly with both technical and non-technical users

Experience logging and managing support tickets

Customer-focused with a proactive approach

Strong organisational skills and ability to manage workload independently

Excellent written English and documentation skills