Description:
IT Support Specialist
Duration: Contract
Job Description:
· Ensuring all customer contact with Service Desk is precisely recorded throughout the lifecycle of tickets
· Requests are fulfilled at first call or dispatched timely to appropriate fulfilment parties
· Respond to customer inquiries, feedback, and compliments
· Use Remote Desktop tool to assist the end users as required
· To diagnose and resolve software and hardware incidents, including operating systems related incidents.
· To install and configure new IT software
· Ability of multi-tasking and operate under pressure
· Other Service Desk related tasks
| Organization | Ampstek |
| Industry | IT / Telecom / Software Jobs |
| Occupational Category | IT Support Specialist |
| Job Location | London,UK |
| Shift Type | Morning |
| Job Type | Full Time |
| Gender | No Preference |
| Career Level | Intermediate |
| Experience | 2 Years |
| Posted at | 2026-06-16 4:18 pm |
| Expires on | 2026-07-31 |