Description:
The Multi‑Drop Service Centre Delivery Driver is responsible for the speedy, efficient, and accurate delivery of assembled products and invoices to customers, ensuring a high standard of service and full compliance with corporate guidelines.
Responsibilities
- Maintain a safe and competent standard of driving, complying with speed limits, traffic signs, and ensuring consideration for other road users.
- Conduct daily vehicle checks to confirm roadworthiness, including lights, brakes, coolant, and other essential elements.
- Report faults, breakdowns, accidents, or delays promptly.
- Maintain the internal and external cleanliness and condition of the vehicle.
- Ensure sufficient fuel is obtained for the day’s duties.
- Maintain the security of the vehicle and all contents at all times.
- Check all orders listed on the ePOD terminal (dropsheets) and confirm all items are correctly loaded.
- Collect returned goods, mail, or delivery bins and return them safely as instructed by branch management.
- Follow correct procedures for handling damages or breakages, including HazChem requirements.
- Present a professional and smart appearance at all times.
- Maintain positive customer relationships and represent the business professionally.
- Undertake additional duties as defined by management.
- Meet all Health & Safety requirements, including mandatory manual handling tasks such as lifting and bending.
Education
- Intermediate numeracy and literacy skills.
Certifications
- Valid full driving licence relevant to the vehicle being driven.
Work Experience
- Previous multi‑drop delivery driving experience.
- Route planning experience (desirable).
Skills and Knowledge
- Excellent verbal and written communication skills.
- Strong customer care skills.
- Ability to work independently and use initiative.
- Ability to plan and organise daily workload effectively.
- Ability to comply with safety procedures and vehicle maintenance checks.