Operations Researcher

Description:

Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics.


Key Responsibilities
 

• CSAT Survey Execution (via Qualtrics):

  • • Program and manage app-intercept surveys in collaboration with the product team
    • Support beta testing and rollout across multiple markets
    • Coordinate translations and research ops (critical priority)
    • Handle end-to-end survey operations including localisation and legal compliance

• Research Coordination:

  • • Communicate with key stakeholders across markets
    • Ensure intercepts and translations are fully functioning
    • Support evaluation of external research agencies and feasibility of off-the-shelf solutions
       

Must-Have Skills

• • Strong hands-on experience with Qualtrics
  • Operational Researcher Experience
  • Proven research operations capabilities
  • Exceptional coordination and stakeholder management