Description:
TikTok is one of the world’s most influential platforms, with over a billion users globally. TikTok Shop is a key component of this growth, reshaping how people discover and purchase products through short videos and live commerce. Poole & Partners Ltd is hiring a Merchant Investment Operations Specialist to join the UK Merchant Acquisition & Incubation team. This role is central to helping sellers onboard, scale, and succeed on TikTok Shop by driving investment strategies.
Key Responsibilities:
Design and implement programmes to increase merchant investment, including discounts, shipping subsidies, and TikTok Shop Ads.
Analyse large datasets to track ROI and advise merchants on optimal investment strategies.
Manage and optimise merchant investment portfolios.
Produce reports and frameworks to measure strategy effectiveness and drive continuous improvements.
Collaborate with internal teams and merchants to ensure adoption of investment strategies.
Qualifications:
1–6 years of relevant experience in e-commerce, digital operations, or performance marketing.
Proven ability to build and execute commercial or operational strategies.
Strong analytical skills with Excel/Google Sheets; SQL knowledge is a plus.
Clear understanding of ROI and spend optimisation.
Organised, proactive, and resilient in fast-paced environments.
Strong collaboration and stakeholder management skills.
Preferred Experience:
Prior experience with TikTok Shop, Amazon, eBay, or other marketplace platforms.
Benefits / Why Join:
Work on one of the fastest-growing e-commerce platforms globally.
End-to-end project ownership with real autonomy and visibility.
Rapid development opportunities in a high-growth environment with strong career progression.
Be part of a team shaping the future of shopping via short video and live commerce.
| Organization | Poole & Partners Ltd |
| Industry | Operations Jobs |
| Occupational Category | Operations Specialist |
| Job Location | London,UK |
| Shift Type | Morning |
| Job Type | Full Time |
| Gender | No Preference |
| Career Level | Intermediate |
| Experience | 1 Year |
| Posted at | 2025-09-23 2:34 pm |
| Expires on | 2026-01-05 |