Receptionist

Description:

Key Responsibilities

• Assist in delivering the unexpected to our clients through first class customer service
• A natural host that can make customers, visitors and colleagues feel at home within the location
• Main point of contact for customer requests and enquiries
• Working with the security team to ensure all processes are followed
• Assist in answering all telephone enquiries for the site, room bookings and set up
• Support the onsite Management team with high profile events
• Support and create the best customer and workplace experience
• Develop relationships and capture client's individual requirements for future site visits
• Have a keen eye for detail and share your notes and feedback to the teams
• Work on community initiatives to develop connections
• Undertake tours of the building to ensure best practice and report any faults and concerns at the earliest opportunity

Professional and Personal Competencies/Qualifications

• First Aid trained preferable, but training will be provided as part of the role
• IOSH preferable but training will be provided as part of the role
• Workplace Experience Programme training preferable but will be provided as part of the role
• Experience of working in a high-profile environment
• Excellent communication skills both verbal and written
• Must be able to work within a highly confidential environment
• A high level of Microsoft Office application knowledge and experience