Key Responsibilities

  • Assist in delivering the unexpected to our clients through first class customer service
  • A natural host that can make customers, visitors and colleagues feel at home within the location
  • Main point of contact for customer requests and enquiries
  • Working with the security team to ensure all processes are followed
  • Assist in answering all telephone enquiries for the site, room bookings and set up
  • Support the onsite Management team with high profile events
  • Support and create the best customer and workplace experience
  • Develop relationships and capture client's individual requirements for future site visits
  • Have a keen eye for detail and share your notes and feedback to the teams
  • Work on community initiatives to develop connections
  • Undertake tours of the building to ensure best practice and report any faults and concerns at the earliest opportunity

Professional and Personal Competencies/Qualifications

  • First Aid trained preferable, but training will be provided as part of the role
  • IOSH preferable but training will be provided as part of the role
  • Workplace Experience Programme training preferable but will be provided as part of the role
  • Experience of working in a high-profile environment
  • Excellent communication skills both verbal and written
  • Must be able to work within a highly confidential environment
  • A high level of Microsoft Office application knowledge and experience

Organization ISS Facility Services
Industry Secretary / Front Office Jobs
Occupational Category Receptionist
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-07-10 7:16 am
Expires on 2024-08-24