Receptionist

Description:

A successful First Impression Assistant should have a welcoming and pleasant personality, with the ability to easily build rapport with people. They’ll be able to deal with urgent tasks in a timely and effective manner, and the ability to multitask is important for this position. This role requires working in shifts, so flexibility is a plus. This is a hands-on role and will involve working alongside Williams Lea team members to deliver the overall service.

Key responsibilities

• Providing a first class meet and greet service for clients and visitors

• Processing and confirming meeting room booking requests

• Arranging catering and equipment requirements for meeting room bookings

• Call and email handling including taking and passing on accurate messages

• Switchboard operation

• Raising any concerns about process, practice or incidents as appropriate

• Actioning any reasonable task instructed by your line manager

Personal attributes

• Reception experience is essential, either in a hotel, airline or corporate background

• Event coordinating experience is preferred, not essential

• An energetic approach that shines through in your work

• A team focused attitude

• A natural passion and desire to make every visitor smile

• A committed attitude and dedication to creating a memorable guest experience

• Fluent written and spoken English

• Experience using email and Microsoft packages

• Excellent personal presentation

REWARDS & BENEFITS

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday plus bank holidays

• Salary sacrifice schemes, retail vouchers – Including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops & computers or household appliances.

• Life Assurance

• Private Medical Insurance

• Dental Insurance,

• Health Assessments

• Cycle-to-work scheme

• Gym memberships

• Referral Scheme