Regulatory Assistant

Description:

Key responsibilities:

• Responding to incoming enquiries, information and applications by both telephone and email in line with the relevant policies, criteria and guidelines.
• Providing financial administrative support, including processing expenses claims, taking payments and other financial transactions that support the department. Liaising with the Finance department to resolve queries when appropriate.
• Making recommendations for applications in accordance with prescribed guidance, including identifying where more information may be required.
• Liaising with other operational staff across the organisation to support the work of the department.

Essential:

• Educated to A level standard or equivalent work experience
• Has a broad experience of information and data management and various IT applications
• IT literate skills – Microsoft Office 365 including Outlook, Word and Excel Knowledge/understanding of governance process
• Initiative skills - ability to assess a situation and take actions based on evidence