Retail Stockroom Associate

Description:

At the Warner Bros Studio London Tour, we pride ourselves in being renowned for our world class customer service and best in class products. What we want are naturally friendly, enthusiastic and all-round positive individuals who want to be proud of their work.

Our Stock Associates understand that the customer is at the heart of everything we do. We are One Team who champion customer experience and every task and process we deliver in service of that. Our efficiency and ‘Can-do attitude’ allow us to get stock in the right place at the right time every day for our customers.

Role & accountabilities

• Receive deliveries and direct it to the appropriate channels
• Pick and prepare stock and deliver it to the right area
• Work together with the Retail Associates to ensure we have the right stock in the right place at the right time
• Support with all Stock Integrity actions including stock counts, cycle counts and write offs. As well as maintaining clean and tidy stock rooms and ensuring losses are kept to a minimum.
• Ensure H&S procedures are being adhered to at all times
• Proactively engage with and assist customers

The Essentials

• 
  Effective, confident communication, engaging proactively with visitors and colleagues
• Experience working in a fast-paced environment ideally in a store or warehouse
• Builds positive relationships with those around them
• Open to and acts on feedback
• Able to work independently and use initiative to make own decisions