Retail Support Assistant

Description:

Booker is seeking a Retail Support Assistant to join its team in Wellingborough, working out of the Equity office. This is a full-time administrative support role ideal for detail-oriented individuals who enjoy working in dynamic retail operations. The role focuses on supporting the Family Shopper, Shop Local, and Premier retail programs through robust database management, reporting, communication, and cross-functional collaboration.

Key Responsibilities:

• Maintain and update the Family Shopper Fascia Agreements database

• Manage and support the Shop Local supply and tobacco club agreements

• Assist with implementation and administration of the Scoot Home Delivery service

• Generate weekly sales and recruitment reports for internal and external use

• Support the Retail Lead in producing end-of-period reports and KPI tracking

• Provide ad hoc reports and insights to support decision-making

• Offer administrative support during peak periods or absences on Premier Fascia agreements

Skills and Competencies Required:

• Strong communication and writing skills, with great attention to detail

• Proficiency in MS Excel (basic level required); willingness to grow toward intermediate proficiency

• Ability to manage time, prioritize tasks, and meet tight deadlines

• Problem-solving skills and the ability to work using own initiative

• Flexible and adaptable to changing priorities and processes

• Team-oriented mindset with the ability to collaborate across functions

What’s in It for You?

• 10% discount card for purchases at Booker (with up to 3 double discount events yearly)

• After 3 months: Tesco colleague discount card (10–15% off), Tesco Café (10% off), and F&F purchases (20% off)

• Tesco Mobile deals and annual Save As You Earn share scheme

• Up to 30% off Tesco Bank insurance products

• Discounts on eyewear, health checks, and RAC breakdown cover

• Cycle to Work scheme and exclusive employee discount portal

• Matched pension plan (up to 5%) and life assurance (up to 3x annual salary)

• Access to Virtual GP and 24/7 Employee Assistance Programme

• Generous holiday package

About the Company:

Booker is the UK’s top food and drink wholesaler, operating more than 190 branches, 8 distribution centres, and multiple offices across the country. It is part of Tesco plc but operates independently. Booker champions diversity, inclusion, and flexible working, making it a workplace where everyone is welcome. The company supports individuals at all life stages and offers a respectful and adaptable work environment.