Sales Executive

Description:

Key Responsibilities This Job Description is not contractual, and the content may be updated at any time.

è Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.

è Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers.

è Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard. To include the display of manufacturer vehicles.

è Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities. Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business.

è Actively convey the culture of putting customers first by means of TCF at all times.

è Maximise sales opportunities by offering finance solutions to customers, as well as always adhering to the FCA guidelines with regard to portraying financial information and regulated activities.

è Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls including introducing customers to the aftersales department.

è To participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on and off site promotions run by the department.

è Carry out accurate appraisals of all vehicles offered for part exchange.

Essential Skills & Requirements

è Full UK driving licence.

è Smart appearance.

è Competency in numeracy, literacy and IT.

Desirable

è Relevant product knowledge.