Sales Manager

Description:

Next, a FTSE-100 retail leader and one of the UK’s largest fashion retailers, is seeking a dynamic and motivated Sales Manager for its Hereford Old Market store. This position offers the opportunity to lead a team, deliver outstanding customer experiences, and contribute directly to the store’s commercial success. You will manage day-to-day operations, motivate your team to exceed targets, and ensure a safe, efficient, and customer-focused environment.

As a Sales Manager, you will oversee all product areas and back-of-house operations, stepping in to run the store when needed. Your leadership will focus on creating a culture of exceptional service, operational excellence, and team collaboration. This role requires adaptability, strong problem-solving skills, and the ability to inspire others in a fast-paced retail environment.

Key Responsibilities:

• Support the store management team across sales, operations, and stock management.

• Lead and motivate the team to deliver outstanding service and meet performance targets.

• Ensure commercial and operational processes are efficient, safe, and effective.

• Maintain up-to-date communication to align with business objectives.

• Work hands-on alongside the team, setting the example in all operational and customer service areas.

• Manage stock accuracy and implement effective replenishment processes.

About You:

• Passionate about customers, people, and products, with the ability to inspire others.

• Strong commercial understanding to create exceptional shopping experiences.

• Adaptable to change, bringing the team onboard with new objectives.

• Excellent communicator with the ability to work effectively at all levels.

• Calm and approachable under pressure, with realistic expectations of others.

• Strong problem-solving skills and the ability to make sound business decisions.

• Confident in handling people issues and skilled at motivating teams.

• Highly organized with the ability to plan, prioritize, and manage multiple tasks.

Working Hours:
36.5 hours per week – Sun 11:00-17:00; Mon/Tue/Wed 09:00-17:15; Thu 10:45-19:00.

Benefits:

• 25% discount on most Next, MADE, Lipsy, Gap, and Victoria’s Secret products.

• 10-15% off partner brands and beauty products.

• Sharesave scheme and generous working wardrobe allowance.

• VIP early access to sale stock.

• Discounts from over 3,500 retailers via the benefits platform.

• Access to staff shop discounts.

• Digital GP and health services.

• Life assurance and optional health plans.

• Financial wellbeing tools and support.

• Discounted gym memberships and wellness resources.

• Opportunities for apprenticeships and professional growth.