Senior Operations Clerk

Description:

Booker Group, the UK’s leading food and drink wholesaler, is currently hiring a Senior Transport Operations Clerk to join its team at the Booker Retail Partner Distribution Centre. This is a critical night-shift role that supports the day-to-day administration and smooth functioning of the Transport department while overseeing the performance and responsibilities of Operations Clerks.

The ideal candidate will play a key part in maintaining operational efficiency across logistics by managing transport operations, ensuring regulatory compliance, and supporting accurate and timely documentation. Strong organizational skills and the ability to work independently in a fast-paced, evolving environment are essential for this role.

Key Responsibilities:

• Overseeing transport operations during night shifts including route departures

• Managing fuel control systems and ensuring all records are accurate and compliant

• Conducting accident investigations and completing necessary paperwork

• Handling CRM queries and resolving issues within designated deadlines

• Performing tachograph downloads and ensuring driver compliance

• Liaising with managers and team members across transport, warehouse, and CST

• Ensuring timely data entry and administrative accuracy

• Providing guidance and support to other Operations Clerks

Qualifications and Skills Required:

• Previous administrative and data entry experience essential

• GCSEs in Maths and English (grade C or above) or equivalent literacy/numeracy skills

• Strong PC skills with the ability to work across multiple systems

• Effective communication, problem-solving, and teamwork skills

• High attention to detail and accuracy

• Ability to work independently and handle pressure

• Experience in a transport role, especially involving HGV drivers, is desirable but not essential

Working Hours:

• Monday to Friday, 22:00 – 06:00

Benefits Include:

• Booker colleague card: 10% off purchases with special double discount events

• Tesco colleague discount card (after 3 months): 10–15% off most Tesco purchases, Tesco Café, and F&F clothing

• Discounts on Tesco Mobile, insurance, pharmacy, RAC breakdown cover

• Eye care and health check discounts

• Access to exclusive savings and discount platforms

• Cycle to work scheme

• Share scheme (after 3 months)

• Retirement savings plan (up to 5% matched contributions)

• Life assurance (up to 3x annual salary)

• Health and wellbeing support including 24/7 Employee Assistance Programme and Virtual GP access

• Competitive holiday package

About the Company:
Booker Group operates over 190 cash and carry branches, multiple distribution centres, and support sites across the UK. The company is dedicated to diversity, equity, and inclusion and welcomes applicants from all backgrounds. It is a Disability Confident Committed employer and encourages flexible working arrangements to support work-life balance.