Description:
As a Solution Architect, You Will Focus On
Partner Enablement & Solution Design:
- Collaborate with B2C platforms, OTAs, and travel e-commerce and content partners to understand their business objectives and technical requirements.
- Design end-to-end solutions leveraging Viator’s APIs to address partner needs, optimize performance with the objective of optimizing the commercial success of our partners.
- Provide expert guidance on API capabilities, commercial best practices that drives conversion.
- Support partners to design an implementation roadmap pre and post development help partners leverage Viator's API to build products that prioritizes achieving growth for the business.
- Work closely with Viator’s product, engineering, and business development teams to advocate for partner needs and feedback to drive continuous improvement of Viator’s API offerings.
Technical Leadership
- Serve as the technical point of contact for partners during the API integration process.
- Conduct API demonstrations for partner teams.
- Identify and address technical challenges and provide solutions to support integrations.
- Assist partners in optimizing the performance of Viator’s APIs for scalability and user experience
- Contribute to the development and maintenance of technical documentation, use case libraries, and integration guides.
We Are Looking For Candidates That Are
- Partner-Oriented: Focused on impactful solutions.
- Detail-Oriented: Track metrics and identify development gaps.
- Process-Driven: Optimize and scale processes.
- Collaborative: Work effectively with diverse teams.
- Influential: Use data to drive decisions and influence partners to make improvements.
- Forward-Thinking: Anticipate needs and plan for success.
Qualifications
- 5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in the travel or e-commerce industry.
- Strong understanding of APIs, RESTful services, and integration methodologies.
- Hands-on experience with programming languages (e.g., Python, JavaScript, or similar) and API tools (e.g., Postman, Swagger).
- Familiarity with e-commerce platforms, travel technologies, and B2C integrations is a plus.
- Proven ability to analyze complex business and technical requirements to design scalable solutions.