Description:
The purpose of this role is to own the relationship for assigned strategic UK brokers for the business, building and maintaining long-term sustainable trading relationships. The individual is the primary point of contact for these brokers and co-ordinates the business proposition to enable profitable growth of the overall strategic relationship.
This roles often involves full line management responsibility and/or roles offering a higher level of professional expertise to customers or colleagues. Responsibilities may include setting standards within their team or providing in-depth knowledge and experience to guide others.
Available locations:
Please note that this is a Homebased working role, with the expectation to travel where business requires.
Salary Information
Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You
- Own the individual broker profit and loss account, expenses, and KPIs
- Manage delivery against Corporate Plan targets
- Create and manage account plans, ensure alignment with Corporate Plan targets
- Take corrective action where required
- Manage virtual teams, stakeholders and governance processes and procedures
- Develop, communicate, and implement broker strategy
- Build strong relationships with partners (existing and new customers)
- Understand their business, trading models, and structure
- Negotiate strong commercial outcomes
- Facilitate internal stakeholder engagement
- Execute strategic projects and business initiatives
- Stay up to date with Insurance market developments, Partner sector trends, Technology, competitors, and regulation
- Drive discussions to evolve business strategy and apply new perspectives using existing solutions
- Contribute towards the strategy of their business area (accountability lies with senior leadership)
Essential Skills
- Strong leadership experience with proven ability to lead cross-functional teams
- Track record in account and relationship management
- Ability to develop and implement customer strategies
- Strong commercial mindset with focus on profitable growth
- Broad business understanding enabling effective decision-making
- Ability to engage and influence director-level stakeholders
- Strong P&L understanding and ability to act on financial insights
- Effective time and resource management across the business
- Project management experience
- Excellent relationship management, networking, negotiation, and persuasion skills
- Strong knowledge of the personal insurance market
- Understanding of the distribution environment
- Awareness of regulatory, agency, and compliance requirements
- Strong financial acumen