Technology & Solution Lead

Description:

Technology & Solution Lead

London

Overview

We are currently supporting a large-scale transformation programme seeking an experienced WFM Technology & Solution Lead with strong expertise across workforce management, scheduling, absence management, and enterprise solution architecture. This role will play a key part in defining and owning the end-to-end technology solution across Time & Attendance, Scheduling, and Workforce Management platforms.

The successful candidate will work closely with architecture, integration, configuration, and business teams to ensure scalable, secure, and high-performing solutions are delivered in line with enterprise standards and operational requirements. This is an excellent opportunity to join a fast-paced programme environment with significant transformation activity and long-term project scope.

Responsibilities

• Define the end-to-end solution architecture for T&A and Scheduling (core modules, interfaces, data flows, reporting).
• Own design for non-functional requirements: performance, scalability, auditability, security, privacy, availability.
• Define environment strategy (DEV/TEST/UAT/PRE-PROD/PROD), release approach, and deployment governance.
• Collaborate with Integration, Configuration, and Data teams to ensure build decisions align with architecture and standards.
• Lead technical design reviews and ensure alignment to enterprise architecture, identity/access management, and data platforms.
• Support issue resolution for complex defects, performance concerns, and integration failures.
• Ensure operational support model is defined (monitoring, alerts, batch schedules, runbooks).

Experience Required

• 5+ years in HR/Workforce technology solutions with significant exposure to T&A/Scheduling platforms.
• Strong integration and data-flow knowledge between Time, HR, Scheduling, and Payroll systems.
• Excellent documentation and stakeholder communication skills (technical and non-technical).
• Experience with common platforms and middleware (e.g., UKG/ATOSS, SAP, Workday, Boomi, MuleSoft, CPI).